online hate

Countering lies and hate

Peter Julian, the New Democrat member of Parliament for New Westminster, recently tabled a bill to address what he suspects are algorithms that encourage online extremism. B’nai Brith’s annual audit of antisemitic incidents, released recently, said three-quarters of antisemitic incidents last year took place online. And, as the Centre for Israel and Jewish Affairs notes in their Not On My Feed campaign, “Online hate leads to real-world violence.”

Few people would disagree that online hate and incitement are problems. How we confront it – that’s where we get into the weeds.

It is possible to control what people read on the internet – countries like China and Iran have demonstrated that, in anti-democratic and oppressive ways. Democracies like Canada should not join the high-tech book-burning that is internet censorship by government. Governments and regulatory bodies, of course, do have a role, however. Setting parameters for acceptable online behaviour and then enforcing these to the extent possible must be a role authorities take on. Staffing limitations are obviously a challenge, but several precedent-setting cases could send a message to others.

Social media behemoths like Facebook and Twitter should take action where they can to delete the most dangerous incitement. These corporations have proven themselves either incapable, unwilling or incompetent at this task. Governments need to incentivize vigilance by making lack of response financially unsustainable. In Germany and France, for example, social media platforms have 24 hours to take down hate speech or risk fines. Likewise, internet service providers (ISPs) have a responsibility to monitor the independent sites housed on their networks, the places where hate groups recruit and train.

Interventions like these are important, but of limited impact. For example, ISPs are based everywhere and every country has different rules around online content. Even Canada and the United States – countries perhaps as comparable as any two on earth – have dramatically different ideas about limitations on freedom of expression.

Attacking online hate and incitement is a perpetual game of Whac-A-Mole. However, just because a task is difficult does not mean we should shy away from it. On the contrary. We must do more of what is difficult.

We are a mere two generations into a connected civilization. We are still babes in the online woods. Yet, in many ways, we behave as though we are in the world we once knew.

We are no longer in a world of three TV networks and two daily papers. We are on a planet of nearly eight billion people – and anyone with an internet connection has an ability to reach audiences exponentially greater than the most powerful voices of a century ago.

It is simply not possible to effectively police online content – though we are correct to monitor and identify the worst of the worst.

There are two things that democratic societies that seek social peace and coexistence must strive toward. First, we need to empower individuals and organizations to counter untruths with truths. We must make it as easy to access the facts as it is to stumble upon misinformation and disinformation.

Google News, for one, has taken to adding a fact-checking section to their search results pages. The site Snopes.com provides a compendious analysis of online truths and fictions (although it has had its own veracity issues, involving a plagiarism controversy in 2021.) On issues of antisemitism, a veritable constellation of organizations exists to identify and correct misinformation, including HonestReporting, the Committee for Accuracy in Middle East Reporting and Analysis (CAMERA) and the Middle East Media Research Institute (MEMRI).

But we also need to attack this problem at the other end, on the “consumer” side. We must do a better job of educating and equipping people in democratic societies to critically discern fact from fiction, news from commentary, legitimate criticism from unfounded bias and hate. In a time when parents and others are concerned that education systems are not effectively teaching what are collectively, if imprecisely, called “the basics,” anyone asking teachers to also become instructors in the complexities of media bias and online incitement is going to come up against preexisting groups calling for more life skills training, more “three Rs,” more economic literacy, more mathematics and science, more physical fitness, etc. There is only so much that can be fit into a six-hour school day.

We live in a time and place where one of the most watched “news” networks routinely feeds falsehoods to viewers, even if a cost of doing business is a legal settlement of $787 million. Those lies led to an insurrection that tested the strength of American democracy more than anything probably since that country’s Civil War. That was an early warning signal for every democracy about the price of disinformation. We cannot hope this problem goes away, because what is likely to go away in such a scenario are our most cherished societal values.

We must do more of everything we are already doing. We must confront and contest the lies and hatred online (and in other media). We must allocate our philanthropic funds to organizations that counter lies and incitement. We must include everywhere we can – in formal and informal educational settings – lessons on identifying facts from falsehoods.

In an online world where conflict and hatred get algorithmic kicks to the front of the line, we must teach the young (and the older and less tech-savvy) to value that which unifies and enriches. In the simplest formulation, we need to remind our children, our grandchildren and ourselves of that old truism: don’t believe everything you hear or read.

Every person has a voice

Elon Musk’s purchase of the social media behemoth Twitter, which appears probable, is raising questions about what the new management could mean to users and society at large. For Jewish tweeters and others, there are red flags.

The growth of social media of all varieties over the past 15 years has resulted in a massive change in the public dialogue. People have some ability to amplify or diminish the voices they do or do not want to hear, resulting in an unprecedented ability to self-select the information (or misinformation) to which we are exposed. The relative anonymity of the media has had additional harmful impacts, with racist, misogynistic, homophobic, antisemitic and other hateful statements being posted in volumes too massive to effectively police. The spike in antisemitic hate crimes we have seen in recent years is almost certainly a result, in part, of online antisemitism moving into the “real” world.

Since 2016, when Russian and other bad actors influenced the U.S. presidential election in favour of Donald Trump, some platforms, including Twitter, have been driven to address some of the most egregious content on their sites and abuse of the medium. Their efforts, however imperfect and inadequate, reflect an assumption that hate speech should not be accepted.

Musk’s planned purchase of Twitter (which has a number of hurdles yet to overcome) raises fears among some that his self-identification as a “free speech absolutist” may reverse the small strides Twitter has made in addressing hate speech.

If Musk, who is presumed to be the richest person on earth and who is known to be a micromanager, chooses to imprint on Twitter his vision of absolute free speech, we should expect the limited efforts to police the worst content will be diminished or eliminated.

Of course, Musk would not be the final arbiter of what is acceptable. He may be the richest person on earth and Twitter may be among the most powerful communications platforms ever known, but they are still subject to government oversight.

Among the challenges, of course, is that Twitter, like the rest of the internet, effectively knows no national boundaries. So, while the United States is lenient toward extreme speech, different countries take a different approach.

For example, Canada’s Parliament is considering two proposals to make it illegal to deny or diminish the historical facts of the Holocaust. Legislation like this – as well as existing hate crimes laws that prohibit the targeting of identifiable groups – will inevitably come up against transnational norms set by platforms like Twitter. Will social media platforms face endless legal challenges? Or will the sheer volume of offences make it impossible to challenge any but the most outrageous affronts?

Canadians have always had a different approach to free speech than our American cousins. Our Parliament, like many in Europe, recognizes limitations in the interest of national harmony. These often lead to contentious debates over where lines should be drawn. Introduce an anarchic, foreign-owned social media platform into the equation and these discussions become far more complicated.

These are difficult issues. In a perfect world, absolute free speech would be ideal, because, again in a perfect world, individuals themselves would balance their right to expression with their responsibilities as citizens of a pluralistic society. But, we do not live in a perfect world and some compulsion sadly seems necessary to prevent, say, outright incitement to murder or genocide.

Here, though, is something not difficult or complicated at all – we do not need legislation or philosophical debates around freedom in order to counter hate speech right now. In this space, over many years, we have argued that the best way to confront bad, or hateful, speech is not stifling that speech, but countering it with truth, compassion and decency. Silencing hatred (even if it were possible in the wired world) will not eliminate hatred. We are in a war of words, and more words, not fewer, should be our approach.

A magnificent case-in-point occurred in the past month.

After the student society of the University of British Columbia passed a resolution endorsing the boycott movement against Israel, Santa Ono, the president of the university, responded with a thoughtful statement condemning BDS.

Too often, destructive, hateful messages like anti-Israel boycott resolutions are met with silence, usually with the excuse that such resolutions or protests are legitimate expressions of free speech. Of course, they may well be. But this argument, which was used by UBC administrators and others in the past, misses the point. Free speech does not mean the right to have one’s opinions uncontested. As Ono’s statement makes clear, both sides have a right to have their voices heard. That is free speech.

At a time when too many campuses across North America are roiling with anti-Israel spectacles, the significance of a statement like Ono’s did not go unnoticed. In fact, the university president received a letter from another president. Isaac Herzog, the president of Israel, wrote a “Dear Santa” letter, thanking Ono for his unequivocal statement.

That Israel’s head of state would intervene to express gratitude for Ono’s statement is itself a statement of how serious the threats are from uncontested hate speech. But it also reminds us that we do not need legislation or courts to stand up – as individuals and as a community – against egregious attacks. Every person has a voice. Some use it to spread misinformation and hatred. Others use it for good.

Making internet safer

(image from internetmatters.org)

On March 30, Minister of Canadian Heritage Pablo Rodriguez and Minister of Justice and Attorney General of Canada David Lametti announced a new expert advisory group on online safety as the next step in developing legislation to address harmful online content.

While online platforms play a central role in the lives of Canadians, bringing many benefits to society, they can also be used as tools to cause real and significant harm to individuals, communities and the country. Harmful content, such as hate speech, sexual exploitation of children and incitement to violence, is published online every day. There are no broad regulatory requirements in Canada that apply to platforms regarding their responsibilities in relation to such content.

The expert advisory group will be mandated to provide advice on a legislative and regulatory framework that best addresses harmful content online. The group is composed of diverse experts and specialists from across Canada: Amarnath Amarasingam, Queen’s University; Bernie Farber, Canada Anti-Hate Network; Chanae Parsons, community activist and youth engagement specialist; David Morin, Université de Sherbrooke; Emily Laidlaw, University of Calgary; Ghayda Hassan, Université du Québec à Montréal; Heidi Tworek, University of British Columbia; Lianna McDonald, Canadian Centre for Child Protection; Pierre Trudel, Université de Montréal; Signa A. Daum Shanks, University of Ottawa; Taylor Owen, McGill University; and Vivek Krishnamurthy, University of Ottawa.

The advisory group will hold nine workshops to discuss various components of a legislative and regulatory framework for online safety. They will also take part in additional stakeholder engagement, including with digital platforms. The work of the advisory group will be open and transparent. The group’s mandate, the supporting materials for each session, and non-attributed summaries of all sessions and discussions, will be published.

“We conducted a consultation last year and released the What We Heard Report earlier this year,” said Rodriguez. “It’s clear that harmful online content is a serious problem, but there is no consensus on how to address it. We’re asking the expert advisory group to go back to the drawing board. We need to address this problem openly and transparently as a society.”

Facts and figures on online violence in Canada include that:

62% of Canadians think there should be more regulation of online hate speech;
58% of women in Canada have been victims of abuse online;
80% of Canadians support requirements to remove racist or hateful content within 24 hours;
one in five Canadians have experienced some form of online hate;
racialized Canadians are almost three times more likely to have experienced harmful behaviour online;
there was a 1,106% increase in online child sexual exploitation reports received by the RCMP National Child Exploitation Crime Centre between 2014 to 2019.

“Too many people and communities are victimized by harmful online content that is often amplified and spread through social media platforms and other online services,” said Lametti. “The Government of Canada believes that Canadians should have protection from harmful online content, while respecting freedom of expression.”

– Courtesy Canadian Heritage

Also on March 30, the Canadian Coalition to Combat Online Hate announced the launch of their new website, combatonlinehate.ca, providing youth, parents, educators and policymakers with strategic tools to be effective in their efforts to identify and combat online hate.

“Canadians are exposed daily to a barrage of hateful and divisive online messages that pollute social media forums with content that is antisemitic, anti-Black, anti-Asian, anti-Indigenous, misogynistic, Islamophobic and homophobic, and that promotes conspiracy theories. These posts, videos and memes are easily discoverable and readily shared, often masked by anonymity or given undue credibility,” said Richard Marceau, vice-president, external affairs and general counsel at the Centre for Israel and Jewish Affairs (CIJA). “We know that online hate can become real-life violence. Hate-motivated murders at Christchurch’s Al Noor Mosque and Linwood Islamic Centre and at Pittsburgh’s Tree of Life Synagogue stand as notable examples. It is incumbent on all of us, before it is too late, to combat online hate with the most effective tools available.”

According to a 2021 survey by the Canadian Race Relations Foundation, 42% of respondents have seen or experienced hateful comments or content inciting violence online, and younger and racialized Canadians are significantly more likely to be confronted with this hate. The same study indicated that 93% of Canadians believe that online hate speech and racism are problems, of which 49% believe they are “very serious” problems. Findings also showed that at least 60% of Canadians believe that the federal government has an obligation to pass regulations preventing hateful and racist rhetoric and behaviour online. Only 17% prefer no government involvement at all.

“We saw COVID exacerbate online hate exponentially, as stress levels and political division rose amid lockdowns. By working together, we can make the communities we are building online – and, by extension, the communities we inhabit offline – safer places for all Canadians,” said Marceau.

The website combatonlinehate.ca is organized by the Canadian Coalition to Combat Online Hate, funded by Canadian Heritage and powered by CIJA.

– Courtesy Centre for Israel and Jewish Affairs

Four more questions to ask

One of the four additional questions that the Centre for Israel and Jewish Affairs suggests we ask ourselves this Passover is: As we solemnly intone “Next year in Jerusalem,” how can we express the significance of the land of Israel in our Jewish Canadian identity? (photo by IRR Photography)

Traditional celebrations of recent Passover seasons were certainly curtailed, and even canceled, by the pandemic. For those of us fortunate enough to have emerged from COVID-19 with our families intact, we now – finally – will have an opportunity to come together to celebrate the holiday as it should be – among extended family and old friends.

The limits placed on us by the pandemic, however, have not curtailed the Centre for Israel and Jewish Affairs’ work. Ensuring increased COVID funding for frontline charitable organizations helping the elderly, ill and all others among our most vulnerable was paramount in our advocacy to governments at all levels. Supplemental funds are never quite sufficient, but these extra funds were realized in federation agencies across the country.

The disturbing surge in antisemitism that came with the pandemic became another focus of our work. Last summer, as a founding member of the Canadian Coalition to Combat Online Hate, we organized the federal government-|sponsored Emergency Summit on Antisemitism that brought together government, media, academic and other experts in combating online hate that so often leads to real-life violence.

Connected to pervasive hate online is spreading distortion and even outright denial of the Holocaust. A poll commissioned by the Canadian charity Liberation75 showed that, of 3,600 students in grades 6 to 12, a shocking 33% were either uncertain about the Holocaust, thought that the death toll was exaggerated or questioned whether the Holocaust even happened. In Ontario’s largest school board – and in others from the West to the Maritimes – incidents of antisemitism have begun to be reported almost weekly.

This kind of disturbing trend requires focused, strategic action. CIJA has received a grant to leverage the expertise of historians, teachers and Jewish scholars to create a curriculum for Ontario middle-school students that will teach them about the Holocaust – and about modern-day antisemitism. Most recently, CIJA has urged support for MP Kevin Waugh’s private member’s bill that proposes Canada follow the example of other countries – including France and Germany – to make Holocaust denial an offence under Canada’s Criminal Code.

To spur discussion about what such legislation could do, CIJA hosted a national webinar about reasons to criminalize Holocaust denial, the challenges posed, and what we can learn from jurisdictions where similar laws have been enacted. With experts from Canada, France and Israel espousing various perspectives, the discussion was informed, civil and productive.

Discussion. Now that’s an area where Jews tend to feel both comfortable and motivated. And that brings me to the Pesach celebration awaiting us this year. Of course, we will delight in visits with our loved ones. Some of us will see children or grandchildren, newly arrived or grown significantly since our last Passover seder together. Many will have questions – not only the traditional four we ask annually, harking back to our historic connections to Israel, but also questions about being Jewish today, in Canada.

We think Jews in communities large and small have lots to talk about, and we want to facilitate engaged, thoughtful discussions responding to four more questions we’ve proposed for this Passover. We propose, this Passover seder, that Jewish families and friends think about the issues CIJA, as the advocacy agent of Jewish federations across Canada, has been prioritizing.

More background is available, along with suggested responses, at cija.ca/4morequestions, but here are the questions:

Looking at increased denial and distortion of the Holocaust, our most recent enslavement, how can we stop Holocaust denial and distortion? In the realm of online hate and antisemitism, we remember numerous historic efforts to destroy the Jewish people. What can Canadians do to combat online hate and antisemitism today? Turning to community security, as a once-enslaved people, we ask, what does a safe space for Jewish Canadians look like? And, as we solemnly intone “Next year in Jerusalem,” how can we express the significance of the land of Israel in our Jewish Canadian identity?

That’s a lot. But that’s what we are up against, even living in Canada, one of the safest places for Jews anywhere.

As we gather this year, whether part of a small family, an extended clan of young and old, or among friends, let us celebrate the joy of our survival and how, together, we can work to shape our future.

May your Passover be a peaceful, thoughtful, and happy one. Chag Pesach sameach!

Judy Zelikovitz is vice-president, University and Local Partner Services, at CIJA, the Centre for Israel and Jewish Affairs.

Combat online hate

Since the beginning of the pandemic, we have been confronted by two viruses: COVID-19 and, in its wake, the rampant spread of online hate.

As much of the world has been forced indoors, our time on the internet using social media has increased, which has advantages. We have found new ways to engage, stay in touch with our loved ones, and maintain and transform our connections to our workplaces and the world.

But the same technologies that have allowed us to keep connected have also served as springboards for the spread of online hate and conspiracy theories, which form the perfect Venn diagram of antisemitism. Since the pandemic broke, we have witnessed the emergence of ludicrous conspiracy theories accusing Jews of being responsible for the spread of COVID-19 or of profiting from the havoc. As a community that has consistently encouraged compliance with public health measures, we may be tempted to dismiss these outlandish conspiracy theories as nonsense. It is a type of nonsense, however, that spreads quickly and remains a cause for great concern.

Recent history has taught us that what begins online as the absurd mutterings of a few haters can, and too often does, turn into real-world violence. What we witnessed in Pittsburgh, Christchurch and Halle can certainly happen again. The threat is even greater today because people are spending more time online while also under considerable financial and emotional stress, a combination that makes people even more susceptible to messages hate-mongers are peddling.

Curbing online hate has been a priority for the Jewish community – and, therefore, for the Centre for Israel and Jewish Affairs – for nearly a decade. Since the beginning of the pandemic, we have remained on high alert, monitoring the emergence of antisemitic and hateful activity and bringing it to the attention of law enforcement and social media platforms.

Recently, we launched Stop the Transmission! (cija.ca/stop-the-transmission), a campaign powered by CIJA and funded by Canadian Heritage through the Anti-Racism Action Program. The campaign has provided practical tools and tips to hundreds of thousands of Canadians to identify and slow the spread of conspiracy theories, misinformation and deliberate disinformation.

We have also engaged directly with social media giants and are proud to have collaborated with our colleagues at the World Jewish Congress to urge Facebook to ban Holocaust denial, one of the most pernicious forms of Jew-hatred, from their platform, an action they took earlier this year.

We continue to call on social media companies to adopt the International Holocaust Remembrance Alliance definition of antisemitism, the most widely accepted definition in use today, including by the Government of Canada, who adopted it as formal policy in its 2019 Anti-Racism Strategy. In response to the global collective effort of our community, Facebook’s chief operating officer, Sheryl Sandberg, said “the IHRA’s working definition of antisemitism has been invaluable – both in informing our own approach,” and that Facebook would “continue to refine” its “policy lines as speech and society evolve.”

A continuing aspect of our work is advocating for governments to advance policies to address online hate directly. Federally, we continue our call for a national strategy on online hate that includes clear, harmonized and uniform regulations that apply to platforms and providers operating in Canada, as well as an independent regulator to enforce them. You can help by visiting notonmyfeed.ca and taking action.

CIJA is also working with Canadian Heritage to host the Action Summit to Combat Online Hate, scheduled for April 14-15. You can pre-register at cija.ca/action-summit. The summit will feature discussions with experts, law enforcement, industry leaders and community groups like ours. The goals are to create greater understanding of the issue and develop concrete actions to address it.

Even once the pandemic is over, our migration to the digital world will endure. We, therefore, must stay committed and united in our efforts to combat antisemitism and other forms of hatred online.

Judy Zelikovitz is vice-president, university and local partner services, at the Centre for Israel and Jewish Affairs.

Task force set up

Over the last several years, there has been an alarming increase in antisemitic incidents across the globe, with many originating online. As social media posts do not stop at international borders, members of the national legislatures of Australia, Canada, Israel, the United Kingdom and the United States came together last month across party lines to launch the Inter-Parliamentary Task Force to Combat Online Antisemitism.

Members of the task force include Member of Knesset Michal Cotler-Wunsh (Blue and White, Israel), Member of Parliament Anthony Housefather (Liberal, Canada), MP Marty Morantz (Conservative, Canada), Congresswoman Debbie Wasserman Schultz (Democrat, United States), Congressman Ted Deutch (Democrat, United States), Congressman Chris Smith (Republican, United States), MP Josh Burns (Labour, Australia), MP Dave Sharma (Liberal, Australia), MP Andrew Percy (Conservative, United Kingdom) and MP Alex Sobel (Labour and Cooperative, United Kingdom).

The launch of the task force follows campaigns working to expose online antisemitism, including the #NoSafeSpaceForJewHate campaign that served as a global call to action to combat the virulent antisemitism that goes unaddressed or inadequately addressed on social media platforms.

The task force has the following goals:

Establishing consistent messaging and policy from parliaments and legislatures around the world in order to hold social media platforms – including Twitter, TikTok, Facebook and Google – accountable.
The adoption and publication of transparent policies related to hate speech.
Raising awareness about antisemitism on social media platforms and its consequences in order to acknowledge the tremendous responsibility that comes with the power the platforms hold.
Emphasizing that, if one minority cannot be protected by hate speech policies, then none can be. This task force will, therefore, serve as a means for protecting all minority groups from online hate.
Underscoring that the fight against antisemitism is a non-partisan consensus in democratic countries.

“Always and at this time in particular, as we stand united in fighting a global pandemic, another virus rages that requires global collaboration and cooperation,” stated Cotler-Wunsh. “By working with multi-partisan allies in parliaments around the world, we hope to create best practices and real change in holding the social media giants accountable to the hatred that exists on their platforms. It is imperative that we work together to expose the double standards.”

Housefather said, “Online hate, including antisemitic hate, is growing exponentially. Posts are viewed across national borders and impact people in many jurisdictions. Social media platforms have failed to adequately address hatred on their own. But they cannot be expected to create different policies in every separate country. By working together, we can create international definitions and recommendations for regulating social media platforms that can then be reviewed and hopefully implemented by each individual country.”

Morantz added, “Online hate is an abhorrent reality on social media platforms. I am honoured to work on a bipartisan basis with my Canadian colleagues, as well as international colleagues, to find solutions that keep all those safe who might suffer from online hate, antisemitism and discrimination.”