Twitter

Deep, dangerous bias

The sale by George Soros of a (comparatively) modest holding in Elon Musk’s Tesla car company seems to have sent Musk into a Twitter tirade last week.

“He wants to erode the very fabric of civilization,” Musk tweeted in a reckles overreaction. “Soros hates humanity.”

The context of the smear is worth a moment of consideration. A man who sinks a chunk of his estimated $185 billion US pile into a space flight hobby says that a man who has donated (at a minimum) $32 billion US into building civil society in the former Soviet bloc and other countries “hates humanity.”

Beyond this context is a whole lot of subtext.

There is nothing essentially wrong with a public figure criticizing another public figure. If the target feels he has been libeled, there are legal recourses available. That’s not really the issue here.

As one of the world’s foremost funders of liberal causes, Soros draws criticism from plenty of people who don’t agree with his politics. Fair enough. But “Soros” has become a shorthand. Generations of people have used the name “Rothschild” to invoke a conspiracy of Jewish wealth and power. “Soros” is a 21st-century update of that conspiracy.

This is a bit dicey. It is fair to criticize someone who dumps billions of dollars into causes you disagree with. If the person happens to be Jewish, that doesn’t make you antisemitic. If you use that person’s name as a stand-in for a complex of ideas about Jews more generally manipulating events with wealth and the manipulative force that can come with it, that is antisemitic. But, of course, getting into the head of a suspected bigot is impossible. One person can accuse another of racism, the accused can deny it and neither is any further ahead. Sometimes the accused may not even be conscious of what they have done.

But Musk tipped his hand. He launched his outburst with: “Soros reminds me of Magneto.”

Magneto is a villain in the Marvel Comics franchise X-Men. Like Soros, Magneto is a Jewish survivor of the Holocaust.

The idea that Soros “hates humanity” is an especially laden accusation. It seems like a peculiar assertion – unless one is familiar with centuries of slander against Jewish people, which has posited that Jews are the embodiment of Satan, the enemy of all things good. In Christian theology, including official Catholic doctrine until the mid-1960s, Jews were accused of deicide, of literal God-killing, of destroying what is most sacred to humanity. To accuse a Jew in 2023 of hating humanity – and all that implies in the context of funding social change movements – is to invoke (intentionally or not) millennia of deadly ideas about Jewish evil-doing. To also invoke a (Jewish) cartoon villain in the process makes Musk’s playing to pervasive tropes about Soros, money, Jews and power seem more deliberate.

This is what is so confounding about racism and bigotry in general, and antisemitism in particular: it so often manifests not as outright intolerance and hatred but as unconscious or barely conscious bias that motivates our beliefs and actions without us knowing it. In some ways, this is the more frightening prospect. It is easy to identify and condemn the most overt acts of racism or hatred. Parsing and reproving harmful, unconscious ideas is much more challenging.

We are not all in a position (thankfully!) to have our Tweets or other late-night brainwaves analyzed by millions. Musk hosts a powerful platform and his speech can move financial markets and mobilize followers. Ideally, he may take time to reflect on whether he carries unconscious biases that need examining.

For us, there are at least two lessons. First, we are reminded that confronting antisemitism is not as easy as condemning those who exhibit the most obvious signs. Second, while we are critical of one of the most prominent people in the world letting slip what appear to be deep-seated conspiratorial ideas that project onto a single individual a host of negative characteristics attributed to the group to which he belongs, we would do well to consider how we use the platforms we each have in our daily lives in the service of justice, anti-racism and truth.

BGU studies health tweets

Dr. Odeya Cohen (photo by Dani Machlis/BGU) and Dr. Rami Puzis (photo courtesy)

Ben-Gurion University of the Negev (BGU) researchers discovered patterns of significantly decreased joy, increased sadness, fear and disgust among healthcare professionals (HCP) in the largest social media study to track emotional changes and discourse during the COVID-19 pandemic.

In the study, a multidisciplinary BGU team analyzed more than 53,000 HCP tweets from followers of several hundred Twitter accounts of healthcare organizations and common HCP points of interest. The most significant topics HCPs discussed during the pandemic were COVID-19 information, public health and social values, medical studies, as well as daily life and food. Approximately 44% of their discourse was about professional topics during the entire 2020 year.

The research indicates data-driven approaches for analyzing social media networks are helpful as a method for exploring professional health insights during both routine clinical situations and emergencies. The study will be published in the Journal of Medical Internet Research. A preprint is already available online. It was funded by the BGU Coronavirus Taskforce and by an Israeli Ministry of Science and Technology coronavirus research grant.

“Our findings, which track increasing sadness and decreasing joy, should be a warning to health organizations of the importance of better mental health support to help HCPs cope with the emotional consequences of the pandemic,” say Dr. Rami Puzis of BGU’s software and information systems engineering department (SISE) and Dr. Odeya Cohen of the department of nursing. “Most interestingly, HCP tweets expressed greater levels of fear just prior to pandemic waves in 2020. This indicates that many HCPs, beyond those working in epidemiology, observed, and were adequately qualified to anticipate pandemic development.”

Puzis goes on to say, “This suggests that decision-makers could benefit from investing additional resources into listening to the broader HCP community to track and anticipate bottom-up pathways for developing health crises.”

– Courtesy Canadian Associates of Ben-Gurion University of the Negev

Time to face ourselves

Actor and comedian Sacha Baron Cohen delivered the keynote address last month at an Anti-Defamation League conference. His words quickly went viral because he pinpointed fears and challenges shared by millions about the power of social media. He hit many nails on the head.

“Democracy, which depends on shared truths, is in retreat, and autocracy, which depends on shared lies, is on the march,” he said. “Hate crimes are surging, as are murderous attacks on religious and ethnic minorities. All this hate and violence is being facilitated by a handful of internet companies that amount to the greatest propaganda machine in history.”

He was referring to social media like Facebook and Twitter and platforms like YouTube and Google, whose algorithms, he said, “deliberately amplify the type of content that keeps users engaged – stories that appeal to our baser instincts and that trigger outrage and fear.”

Had Facebook existed in the 1930s, he went on, it would have run 30-second ads for Hitler’s “solution” to the “Jewish problem.”

Baron Cohen acknowledged that social media companies have taken some steps to reduce hate and conspiracies on their platforms, “but these steps have been mostly superficial.”

“These are the richest companies in the world, and they have the best engineers in the world,” he said. “They could fix these problems if they wanted to.” The companies could do more to police the messages being circulated on their sites, he suggested.

He’s correct about the problems. But the first problem with his solution is that he is asking a couple of corporations to judge billions of interactions, making them not only powerful media conglomerates, which they already are, but also the world’s most prolific censors and arbiters of expression. Of course, by abdication, they are already erring on the side of hate speech, but is the alternative preferable? If we think Facebook chief executive officer Mark Zuckerberg has too much power now, do we really want to make him the planet’s censor-in-chief?

Yes, the platforms benefit from and, therefore, promote, the most extreme viewpoints. But, even if we could, would forcing those voices off the platforms make the world a safer place? There are already countless alternative spaces for people whose extremism has been pushed off the mainstream sites. Just because we can’t hear them doesn’t mean they’ve gone away.

Marshall McLuhan, the Canadian philosopher who declared “the medium is the message” died four years before Zuckerberg was born. He could have predicted that social media would change the way we interact and communicate. But has it fundamentally changed who we are? Or has it merely allowed our true selves fuller voice? Perhaps a little of both. Facebook, Twitter and the others are not agnostic forces; they influence us as we engage with them. But, in the end, they are mere computer platforms, human-created applications that have taken on outsized force in our lives. And all the input is human-created. Since the dawn of the industrial age, we have imagined our own inventions taking over and controling us, from Mary Shelley’s Frankenstein to 2001: A Space Odyssey’s Hal to Zuckerberg’s Facebook.

In all these cases, fictional or not, the truth is that the power remains in human hands. This is no less true today. We could, if the political will existed, shut down these platforms or apply restraints along the lines Baron Cohen suggests. But this would be to miss the larger point.

We live in a world filled with too much bigotry, chauvinism, hatred and violence. This is the problem. Dr. Martin Luther King said: “Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” And there are plenty of sites on social media that advance mutual understanding and love over hate. Are their messages as likely to go viral? Probably not. But that, ultimately, is determined by billions of individual human choices. A small but illuminating counterrevolution seems to be happening right now with a renaissance of the ideas of Mister (Fred) Rogers and his message of simple kindness. While much of the world seems alight in hatred and intolerance, a countermovement has always existed to advance love and inclusiveness. This needs to be nurtured in any and every way possible.

If Facebook were a country, its “population” would be larger than China’s. Bad example when we are discussing issues of free speech and the accountability of the powerful, perhaps, but illuminating – because an entity of that size and impact should be accountable. As a corporate body, it has few fetters other than governmental controls, which are problematic themselves. Concerned citizens (and platform users) should demand of these companies the safeguards we expect. We are the consumers, after all, and we should not ignore that power.

But neither should we abstain from taking responsibility ourselves. Social media influences us, yes. But, to an exponentially greater degree, it is merely a reflection of who we are. It is less distorted than the funhouse mirror we like to imagine it being. If what we see when we look at social media is a depiction of the world we find repugnant, it is not so much social media that needs to change, it is us.

קנדה נאבקת בענקיות התקשורת

השרה קרינה גולד. (Twitter)

ממשלת קנדה מתכוננת במלוא המרץ לבחירות הכלליות שייערכו בחודש אוקטובר הקרוב. הממשלה מעוניינת למנוע מעורבות חיצונית כפי שקרתה במערכת הבחירות האחרונות בארה”ב. הממשלה בוחנת את האפשרויות שונות בהן: חקיקה חדשה שתחזק את הפיקוח על הרשתות החברתיות המובילות.

הממשלה הקנדית צופה שקרוב לוודאי יהיה ניסיון של התערבות חיצונית בבחירות הפדרליות שייערכו באוקטובר. ולכן היא שוקלת להגביר את הרגולציה כדי לפקח משמעותית על חברות הרשתות החברתיות. זאת כדי להבטיח חסימה עד כמה שאפשר של התערבות גורמים זרים שמחוץ למדינה, בהליך הצבעה. כך מסרה לאחרונה השרה אחראית על טוהר הבחירות של קנדה, קרינה גולד.

השרה גולד אמרה את הדברים לאחר פרסום דוח מיוחד של סוכנויות ביטחון הקנדיות השונות על פעילות של מדינות אחרות, ברשתות אינטרנט, כדי להתערב בהליך הבחירות במדינה. “להערכתנו יש סיכוי גבוה שהמצביע הקנדי ייתקל במעורבות של גורמים זרים שונים ברשתות האינטרנט, בהקשר של הבחירות הפדרליות באוקטובר השנה”, כך נכתב בדוח של סוכנויות הביטחון. “עם זאת המעורבות בבחירות כאן צפויה להיות בהיקף קטן יותר, לעומת המעורבות הרוסית בבחירות לנשיאות בארצות הברית לפני כשנתיים וחצי”. אגב הדוח לא ציין מי הן המדינות שעשויות לנסות ולהתערב בבחירות של קנדה.

השרה גולד ציינה במסיבת עיתונאים שקיימה באוטווה הבירה: “הבחירות בקנדה הן מטרה לאלו שמעוניינים לערער את יסודות הדמוקרטיה שלנו”. גולד יצאה בדברי ביקורת ישירים נגד ענקי התקשורת השולטים במדיה החברתית: גוגל, טוויטר ופייסבוק. וזאת על כך שהם לא מספקים מידע לממשלת קנדה, כפי שהם סיפקו לממשלות אירופה השונות בחודשים הארונים, על מאמציהם לעצור התערבות זרה בבחירות. “אין לנו שום התקדמות עם גוגל, טוויטר ופייסבוק בנושא זה. החברות מסרבות לעדכן באופן סדיר את הרגולטורים בקנדה, על הפעילות שלהן למניעת התערבות זרה בבחירות הקרובות. שיהיה ברור: החברות צריכות לקחת את הנושא ביותר רצינות”, הוסיפה עוד השרה גולד.

ראש מחלקת המדיניות הציבורית של פייסבוק בקנדה, קווין צ’אם, אמר לאמצעי תקשורת המקומית את הדברים הבאים: “פייסבוק מתכננת להציג חוקים חדשים עבור פרסומות פוליטיות בתשלום”. הוא הדגיש כי פייסבוק עושה כל מאמץ לחסום התערבות זרה בבחירות הקרובות בקנדה. ראש מחלקת המדיניות הממשלתית של גוגל בקנדה, קולין מקיי, אמר את הדברים הבאים: “נציגי גוגל מיוזמתם נפגשו כבר מספר פעמים עם מספר רשויות ממשלתיות כדי לדון בשקיפות, אבטחת מידע וכן אבטחת סייבר”.

השרה גולד מסרה עוד כי ממשלת קנדה בוחנת כיום את שלל החוקים שלה כדי לראות כיצד ניתן להשתמש בהם, כדי לנקוט בכל האמצעים נגד חברות הרשתות החברתיות, כדי למנוע התערבות זרה בבחירות כאן. הממשלה שוקלת אף להתקין חקיקה חדשה בנושא. בנוסף קנדה בוחנת את הצעדים שנוקטות מדינות אחרות בעולם כלפי הרשתות החברתיות. למשל בריטניה שהכריזה על הקמת גוף רגולטורי טשר מפקח על הרשתות החברתיות. ואילו אוסטרליה עומת זאת שינתה את החוקים במדינה כך שבין היתר, מנהלים של רשתות חברתיות עשויים להישלח לכלא, אם הם לא יסירו תוכן אלים מהרשתות החברתיות עליהם הם אחראים.

לסיכום הנושא אמרה השרה הקנדית גולד: “הרשתות החברתיות הצליחו עד כה להימנע מלשאת באחריות לגבי מה שמתרחש בפלטפורמות שלהם. זאת כידוע כבר זמן רב מדי. הממשלה הליברלית הקנדית החליטה כעת לשנות את הגישה כלפי חברות הרשתות החברתיות. בעבר חזרנו אחריהן ומשכנו אותן לכאן כדי לפתוח מרכזי הנדסה ומסחר, ובייחוד בתחום הבינה המלאכותית”.