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May 13, 2005

Grumbling at B'nai B'rith

Seniors in low-income housing face tough issues.
CASSANDRA SAVAGE

Nestled near the West End in downtown Vancouver, B'nai B'rith Manor looks like an average modern apartment complex. Built in 1989, the 64-suite building is located next to several major bus routes, dozens of shops and varied entertainment. Inside the building, common areas are visibly clean, with only regular signs of wear and tear that happens over time. Tenants have access to a coin-operated laundry, a message board for community notices and a communal lounge complete with a library. On the surface, all is reasonably well at B'nai B'rith Manor.

What makes the building unique is its status as a low-income housing project. Administered by B'nai B'rith Lions Gate Building Society and funded by B.C. Housing, the building provides affordable accommodation for seniors and people living with disabilities. Tenants pay no more than 30 per cent of their household's gross monthly income, which is the accepted definition of affordable housing across Canada. Many of the tenants are happy at B'nai B'rith Manor, where they can live in the heart of downtown at a price they can afford.

Seventy-eight-year-old Lina Wejgsman worked as a reporter in Poland before moving to Canada in the 1980s. "I was poor," she told the Bulletin, remembering the situation that brought her to B'nai B'rith Manor in 1989. "I didn't have my next rent money and I was one step away from [homelessness]. I was, from the beginning, very, very happy here. I was just amazed how good the place was."

Doris Goodman can't fathom a better housing option. She turns 70 next month and believes she'd be living on the streets if it weren't for B'nai B'rith Manor. When she applied for a suite in 2000, her financial situation was devastating. "I was not quite a senior," she said. "I was 63 and I was living on welfare. I'm grateful to be here."

But others feel trapped without options.

Despite a high number of satisfied tenants, there is an underlying tension at B'nai B'rith Manor. A number of tenants have responded to the tension with a plea to local media: they want to explore the roots of conflict in the building but feel building administrators aren't willing to listen.

Grigori Khaskin is a research associate at Simon Fraser University. His 81-year-old mother, Polina Kivritskaia, has lived in the building for 15 years; she's established a community of friends and has no desire to leave. At the same time, however, she spent days crying over the use of what Khaskin describes as "fear and intimidation" to manage tenants. When B'nai B'rith fired their building manager in January 2005, for example, Kivritskaia confronted the administration to find out why. But when she pressed for answers, she claimed she was advised to move out if she wasn't happy with the way the building is run. "For me," said Khaskin, "it's a moral problem. When I see my mom crying, I don't think she deserves it."

Earlier this year, 71-year-old Herzel Cohen also felt threatened with the loss of his home for questioning a new $20 monthly fee, which was added to the tenants' monthly bill in an effort to keep up with inflated utility rates. Administrators had explained the fee to each tenant, but Cohen wanted further explanation for the increase. "I refused [to pay] for a few months but she pressed me and pressed me," said Cohen, referring to building administrator Zmirah Rosenthal. "She scared everybody, telling the tenants if we don't pay, we'll kick you out."

"I really enjoy my job and I really enjoy working with the tenants," Rosenthal told the Bulletin in an interview. She admitted, however, that there are some very difficult tenants and administrators sometimes feel harassed. Under such conditions, said Rosenthal, administrators have told tenants to find alternate housing if they're not happy.

For most tenants at B'nai B'rith Manor, finding another place to live isn't an option. There simply isn't enough subsidized housing to go around in the Lower Mainland and waiting lists are long. If tenants are unhappy, they are often powerless to move on and any threat to their housing security is deeply frightening.

Leslie Stern is an advocate for affordable housing and is currently project co-ordinator for the Lower Mainland Network for Affordable Housing. According to Stern, it is common for building administration, especially members of the board, to tell tenants to move when they express discontent.

"Some of the words that operators may toss around easily are things like 'eviction' or 'if you don't like it, leave.' They don't realize how devastating that is to the people who hear it," explained Stern. "When someone is threatened with losing their housing, it almost feels like losing their life. They are very frightened, they feel very threatened and they act in a much different way than they would if they had some choices."

The solution to problems at B'nai B'rith Manor and similar housing projects, suggested Stern, is increased access to affordable housing in general and greater access to training for administrators. "I think the board of directors [at B'nai B'rith] should have some sensitivity training on what the issues are and what it's like out there," said Stern.

B'nai B'rith's Rosenthal attends a training session for nonprofit housing administrators each year. She said she loves her job, has an extensive history of working with seniors and has tried to foster a sense of community at B'nai B'rith Manor by organizing monthly tenant meetings and social events. "I am there for every single tenant in that building and every tenant knows that," she said.

B'nai B'rith Manor is just one example of a low-income housing project and it can be seen as a kind of case study on affordable housing in general. But the issue is much bigger than B'nai B'rith Manor. According to the Co-operative Housing Federation of B.C., more than 250,000 households in the province lack affordable housing and the number of homeless people living in the Lower Mainland has doubled since 1991.

The lack of affordable housing is a major cause of tensions that arise in buildings like B'nai B'rith – where most tenants do seem to be happy. And people in social housing are sometimes told they're lucky to be there; that they should be grateful for what they have.

"From my point of view, they shouldn't be grateful," said Stern. "We should have a system that provides ample opportunity to access housing they can afford."

Cassandra Savage is a writer/editor living in Vancouver.

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